Q. How can I learn more about the plan and benefits? A. Employees can watch our short explanation video, review your member packet, or connect with our Call Center for more customized support at (888) 308-8085 or email [email protected].
Q. Does the LLH Healthcare policy replace my health care coverage in any way? A. No. This supplemental plan is separate and apart from any other coverage you may have.
Q. If I am auto-enrolled will it affect my take home pay? A. Employees are only qualified to be auto-enrolled if they see an increase in their take-home pay under the plan.
Q. How does my take-home pay increase? A. The plan premiums are deducted pre-tax, which lowers your taxable income and your taxes withheld. Then your health management claim payment is added back in after-tax, which results in a slight increase in take-home pay. *
Q. If I don’t qualify for other employee benefits, how will I be enrolled in this plan? A. This supplemental program is separate and apart from major medical benefits. You may qualify even if you don’t qualify for other benefits, and there are no out of pocket costs to you!
Q. How will I know if I qualify? A. If you’ve qualified to be enrolled in the LLH Healthcare plan, an email will be sent to you from Recuro Health with instructions to log into your member portal.
Q. Can I opt out of the LLH Healthcare Plan? A. Yes. You can call the enrollment line with questions about your benefits or to opt out of the plan by calling (888) 308-8085.
Q. I already opted out of my employer benefits, does that exclude me from this? A. No. This is a different benefit offered to all employees that qualify.
Q. How did LLH Healthcare obtain my information? A. Employers routinely disclose employees’ personal information to other companies for business purposes, such as administering payroll and health benefits. Your information will not be sold or redistributed by LLH Healthcare; all employee data and content is secured.
Q. How will LLH Healthcare communicate with me? A. Emails from LLH Healthcare will be sent from [email protected]. Text messages from LLH Healthcare will be sent from (833) 451-4087.
* Claim payments in excess of an employee's medical out-of-pocket expenses may be taxable. The plan offers employees on-demand tax advice at no additional costs to the employee.
Have additional questions? Our Call Center is ready to support you by providing clarity on the plan, connection to benefits, access to resources, paycheck comparisons, and more. Contact our bilingual team at (888) 308-8085 or email [email protected]. Monday-Friday, 9AM-8pm MST
