EVV

Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV) begins August 3, 2020

As required by state and federal law, starting August 3, 2020, all home care agencies in Colorado will have to electronically verify each home care visit with a Medicaid client. This will ensure that clients get their services. All agencies are required to utilize EVV and report the type of services a client receives, the client's MedicaidID, the date, the location and what time the service begins and ends.

The State of Colorado has given agencies the option to exempt Live-ins from the EVV requirement: Accordingly, Alpine will not be requiring caregivers who live with their client to use EVV (for that client). Live-in status will need to be verified by filling out a caregiver attestation form and submitting one of the following permissible documents: Copy of both state ID’s showing shared residency; address listed on tax returns; automobile registration; voter registration card, utility or other household bill showing individuals address, bank account statements or Medicaid records. All documentation must be current or have a date within the last three months.

Alpine is offering two options for EVV: 1) Telephony and 2) Mobile App

1) For Telephony (Santrax): Dial 1 (844) 621-7839 or 1 (855) 651-1134 to clock-in/out
Use the last 6 digits of your social security number as your SantraxID.

2) For Mobile App (SMC): Download Sandata Mobile Connect from your Google or Apple app store.
Use 3-8078 as CompanyID and your Alpine-registered eMail as your Login name.
You will receive a temporary password via eMail, once you let us know that you want to use the app.