Don't forget about your Medicaid Redetermination!

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Now that the Public Health Emergency has ended, all individuals currently enrolled in Medicaid will need to go through the redetermination process to ensure that they still qualify for Medicaid and the respective HCBS programs (which form the basis for receiving home care services).

Here are a few things you should do in order to avoid experiencing delays or being denied your Medicaid:

1) Confirm and/or update your contact information:
This will ensure that you are receiving your Medicaid renewal paperwork at the correct location. You can update your address, phone number, and email information in one of these ways:

Visit Colorado.gov/PEAK. If you don’t have a PEAK account, you can create one at Colorado.gov/PEAK.
Use the Health First Colorado app on your phone. This free app is for Health First Colorado and CHP+ members. Download it for free in the Google Play or Apple App stores.
CHP+ members can call 800-359-1991 (State Relay: 711). Help is available in multiple languages.
Contact your County Department of Human Services or Social Services to change your contact information. You can find your County office at: https://cdhs.colorado.gov/our-partners/counties/contact-your-county-human-services-department
Contact Alpine at 303 309 6202 if you need assistance with this process.

2. Check your mail for your Medicaid renewal letter
You will receive a letter and an email informing you of your renewal date. This date is very important, as it indicates when you can anticipate to receive your redetermination packet and begin the renewal process.

PLEASE NOTE: Some individuals will be automatically renewed based on information that the State has them from other data sources. This means that some members will not receive a renewal packet, but rather receive a “notice of action” letter that lets them know they are still eligible for coverage.

The renewal letter will be sent from “Consolidated Return Mail Center” with URGENT – PLEASE REPLY written in red.

3. Receive and sign the redetermination packet
Health First Members should receive a renewal packet approximately 70 calendar days before their renewal deadline to allow time for completion. Your renewal date can be viewed at CO.gov/PEAK. Some individuals may need to provide additional information, e.g. changes in income, care needs, etc. Even if no additional information is needed, the packet MUST be signed and returned by the deadline listed.

4. Return signed packet
The redetermination packet must be signed and returned on time. This can be completed via the following: 1) Online at: CO.gov/PEAK, 2) Through the Health First Colorado App, 3) By mail, fax, or bring the completed signature page and updated renewal form pages to the local county office.

Alpine is here to help you every step of the way. Please do not hesitate to contact us at 303 309 6202 if you need any help with your Medicaid redetermination!